Return Policy

All Sales are Final

Exchange Policy:

Exchanges are accepted only for requests made within 14 days of item receipt. 

Items must be returned in their original condition: unworn/unused, in original packaging. 

Items returned without prior communication will not be accepted or refunded.

Please contact us for any further clarification or to initiate an exchange.

ERGO [PROXY] is not responsible for any damage resulting from the care process. It is recommended to proceed with caution and at your own discretion. If you are uncertain or uncomfortable with these care processes, professional cleaning services are advised.